Period underwear and washable sanitary pads are unfortunately not refundable. 
For an exchange please complete the form below and read the conditions carefully. We do not provide a return label and an additional service fee of $6 is required.

If your item has a defect when received, please let us know within 7 days of receipt using the same form above. We will accommodate you in the best way possible.

Not sure which model you need or what size to order ?

Do not hesitate to communicate by email to (within 48 working hours)

Rest assured that our priority is your satisfaction and that we will always listen to you.


Orders are processed and shipped within 24 to 48 hours.

Shipping is free for all purchases of $80 or more. If the minimum purchase is not reached, you will be charged a fixed delivery fee of $8 for Quebec and Ontario. For the rest of Canada and the United States, shipping costs are $ 10 if the minimum purchase is not reached.

Delivery times are 2 to 5 business days in Canada*, and can be up to 7 business days for the United States. Once the package is in the hands of the shipping company, Ora Protections waives any property rights in favor of the buyer. All precautions are taken on our side so that your order is delivered to you. If you do not receive your order within 10 business days, you can contact us to assist you.

*excluding remote locations

In order to ensure effective service and follow-up with our customers, please complete the procedures below before contacting us :

Delivery times may vary during peak periods and may be extended due to exceptional coronavirus measures.

The delivery of the products is subject to the rules and regulations of the shipping company as well as those concerning the signature of an acknowledgment of receipt for the products. If you are absent at the time of delivery, you will be responsible for tracking and picking up the products according to the rules and procedures of the shipping company.

Ora Protections is not responsible for lost packages, delivery errors or damaged packages. It is up to the consumer to check the delivery information before finalizing his order.




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Culotte menstruelle

Novelty alert 🛍️

Discover Classique Coton blue and Classique Coton Ivoire. They’re perfect for medium flows and keep you dry for up to 12 hours!

New V.S. Liquidation collection

As you’ve probably noticed, our panty designs as you’ve always known them are on clearance. Don’t worry, we’ve simply made changes to our manufacturing processes. Older models won’t be coming back, but you can find similar models in the new collection.

Please note that clearance items are neither exchangeable nor refundable.

What's new with
the new collection?

If you wash

A minimum of 3-5 panties will give you time to wash and dry after use, then carry over to the next cycle. Choose different absorption levels to suit your menstrual flow.

3 to 5 pants / cycle

To avoid thinking about it

Do you want to stop thinking about washing and make sure you have enough? Count 2 to 3 panties per day of menstruation. All you have to do is put them in the wash at the end of your period!

2 to 3 panties / menstruation day

Hip and waist sizes are quite similar from one model to another. The difference is most obvious in the crotch.

Your hips Recommended size
27-29 XXS
30-32 XS
32-35 S
36-39 M
40-44 L
44-47 XL
48-50 XXL
51-53 3XL
53-55 4XL

If you’re hesitating between 2 sizes, it’s up to you to decide whether you prefer tighter-fitting panties or more room inside. You can also view detailed measurements for each model ⤵

How many panties do you need?

It’s important to choose the right menstrual panties according to: your menstrual flow, the number of times you change and the duration of your period.
The more absorbent your protection, the longer you can wear it.

Light flow
30 ml / menstrual cycle

Equivalent to 1 tampon a day or a few drops on a towel.

1 pair of panties / day

1 pair of panties / night

Average flow
30 to 50 ml / cycle

Equivalent to 2 to 3 tampons a day or a pad every 3 hours

1 pair of panties / day

1 pair of panties / night

Abundant flow
50 to 70 ml / cycle

Equivalent to 4 to 5 tampons a day or 1 towel every 2 hours

1 to 2 panties / day

1 pair of panties / night


A minimum of 3-5 panties is needed to last through a period. However, you’ll need to wash the panties between uses so that you can reuse them on subsequent days. Choose panties with different levels of absorption to adapt to your menstrual flow, depending on the day of your period.

3 to 5 pants / cycle


Don’t you want to think about washing between uses? Count 2 to 3 panties per day of menstruation. After each use, rinse and set aside. All you have to do is put them in the wash at the end of your period!

2 to 3 panties / menstruation day