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Order tracking

Your parcel’s journey and the usual delivery times:
✨ Once you’ve placed your order, you’ll automatically receive an “order in progress” e-mail. This status means that we have received your order and payment. If you don’t receive the e-mail, check your junk folder, or even your recycle garbage can.
✨ Next we’ll book a carrier for your package by creating a shipping label. Your order is set to “completed” and you receive your official invoice by e-mail. You will also receive an e-mail from the carrier at the same time as your future tracking.
Caution! At this stage, we have not yet begun preparing your order. It can take up to 72 working hours from the time your order is in “completed” status to the time it is ready for dispatch.
✨ During order preparation, if an item is missing, you will receive an email to inform you and the refund of the item.
✨ Finally, the carrier picks up your order the same day or the day after your package is finalized.
✨ We always choose express delivery 1 to 2 working days (except for remote areas). It is therefore normal that there will be no update on your tracking within the first 72 hours. We have no control over additional carrier delays.
Stay on top of your tracking to avoid any delays (incomplete address, parcel dropped off at a drop-off point, failed delivery attempt, etc.).
✨ Overall, the average delivery time is 2 to 5 working days (excluding promotions, launches, non-remote regions and weather conditions).

Do you have a problem with an order, your account or a question? Contact us now, we’ll be happy to help! Would you like an exchange or refund? See our return policy.

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To take advantage of the discount add a kit and heating bag to your basket.
The “Colorful Set” and “Novelty Set” kits are not eligible.
While stocks last.

New V.S. Liquidation collection

As you’ve probably noticed, our panty designs as you’ve always known them are on clearance. Don’t worry, we’ve simply made changes to our manufacturing processes. Older models won’t be coming back, but you can find similar models in the new collection.

Please note that clearance items are neither exchangeable nor refundable.

What's new with
the new collection?

If you wash

A minimum of 3-5 panties will give you time to wash and dry after use, then carry over to the next cycle. Choose different absorption levels to suit your menstrual flow.

3 to 5 pants / cycle

To avoid thinking about it

Do you want to stop thinking about washing and make sure you have enough? Count 2 to 3 panties per day of menstruation. All you have to do is put them in the wash at the end of your period!

2 to 3 panties / menstruation day

Hip and waist sizes are quite similar from one model to another. The difference is most obvious in the crotch.

Your hips Recommended size
27-29 XXS
30-32 XS
32-35 S
36-39 M
40-44 L
44-47 XL
48-50 XXL
51-53 3XL
53-55 4XL

If you’re hesitating between 2 sizes, it’s up to you to decide whether you prefer tighter-fitting panties or more room inside. You can also view detailed measurements for each model ⤵

Which underwear to get?

Above all, shop according to your menstrual flow.
High-absorption knickers are ideal for abundant flow, medium-absorption knickers for medium flow, and so on.
As your flow varies over the days of your period, you may well choose different levels of absorption.
The choice of panty shape is your own personal choice. Simply choose the shape you usually like to wear.

If you’re looking for safety and peace of mind above all else, opt for high protection. The more absorbent your panties, the longer you can wear them and the lower the risk of leaks.
You don’t have such an abundant flow and want to maximize your comfort? Opt for medium and light protection, the thickness of the protective band is 2 times thinner than those of high absorptions.

❓Panties are generally worn all day long, or a little less if you have a very heavy flow. You can therefore count on one pair of panties during the day and one pair at night, i.e. 2 pairs of panties per menstrual day.