Privacy Policy
Who are we?
This Privacy Policy governs the use of this site oraprotections.ca. This site is owned and operated by Ora Protections. By using this site, you indicate that you have read and understood our privacy policy.
The purpose of this privacy policy
The purpose of this privacy policy is to inform users of our site of the personal data we will collect as well as the following information, if any:
a. Personal data we will collect
b. Use of collected data
c. Who has access to the data collected
d. The rights of users of the site
e. The site’s cookie policy
This privacy policy works in conjunction with the terms and conditions of use of our site.
Governing Law
This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).
Consent
Users agree that by using our site, they consent to :
a. the terms set out in this Privacy Policy and
b. the collection, use and retention of the data listed in this policy.
What we collect and store
Data collected automatically
During your visit to the site, we track :
- Products you’ve seen: we use them to, for example, display products you’ve recently seen
- Location, IP address and browser type: we use them to estimate taxes and shipping costs, to help us detect risks and fraud
- Delivery address: we will ask you to enter it to estimate the shipping costs before you place an order, and to send you the order We use cookies to track the contents of the shopping cart as you browse our site.
- Products you have added to the wish list: We will use this to show you and other users your favorite products and to create targeted email campaigns.
- Wish lists you’ve created: We track the wish lists you create and make them visible to store staff.
We will also use cookies to keep track of the content of the selection list while you browse our site
Non-Automatic Collected Data: When You Perform Certain Functions on Our Site
When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card data and possibly account data such as username and password. This information will be used to:
Send information about your account and order
Respond to requests, including refunds and complaints
Payment Processing and Fraud Prevention
Set up your account for our shop
Comply with any legal obligation, such as calculating taxes
Improve our store’s offers
Send you marketing messages, if you choose to receive them by checking the “Subscribe to our newsletter” box.
If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate the order validation for future orders.
When you fill out the contact form and subscribe to our newsletter, we store your name, address, e-mail.
By subscribing to our newsletter, you consent to our use of your email address to send news, promotions and exclusive offers. You can unsubscribe at any time.
We may also use your information to communicate and correspond with you, as well as to respond to your inquiries and for marketing purposes (promotions, contests, surveys, reviews, comments).
In addition, when you participate in any of its events, you will be asked to provide information related to that event. This data will be used to contact the winner in the case of a contest and for all statistical purposes.
Finally, the information collected makes it possible to improve and optimize our site to ensure a better browsing experience for our customers.
Please note that we only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect additional data without notifying you first.
It is your responsibility to ensure that the information you provide to us is accurate. You can do this by updating your profile on the «My Account« page.
Data retention
We retain the collected information listed above for our records unless you request deletion. Your payment card number and other payment information are not stored on our servers.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to continue to retain it.
Cookies and caching
A cookie is a small file, stored on a user’s hard drive by the website. Its purpose is to collect data relating to the user’s browsing habits.
You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
This site uses caching in order to facilitate a faster response time and a better user experience. Caching potentially stores a copy of each web page displayed on that site. All cache files are temporary and are never accessible to a third party unless it is necessary to obtain technical support from the cache extension provider. Cache files expire according to a schedule set by the site administrator but can easily be purged by the administrator before they naturally expire, if necessary.
What we share with others
Third Parties
- We accept payments by PayPal and Stripe. When processing payments, certain data will be transmitted to these third parties, including information that is mandatory for the execution of the payment, such as the total amount or billing information. Please read the privacy policy of PayPal and Stripe for more details. Only our banking partners have access to payment information related to your transaction. Your payment card number and other payment information are not stored on our servers.
- To the carrier
- Statistics sites
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other Disclosures
We undertake not to sell or share your data with third parties except in the following cases: (1) if required by law, (2) if required for any legal proceedings, (3) to prove or protect our legal rights (4) to buyers or potential buyers of this company in the event that we seek to sell the company
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How we protect your data
We take security seriously and take all possible steps to protect your information from unauthorized use, loss or disclosure. In addition to the precautions listed above we have the SSL certificate. An SSL security certificate is used to encrypt the data exchanged on a website. In other words, it certifies that the data transmitted through a form, for example, is not compromised. You acknowledge, however, that no method of transmission over computer networks, including the Internet, is 100% secure. Therefore, we cannot guarantee the security of the information you provide to us.
Your rights as a user
As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.
You may choose to delete or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have notified us within a reasonable time.
How to modify, delete or dispute collected data
If you wish to have your information deleted or otherwise amended, please let us know : info@oraprotections.ca
Changes
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure they are notified of any updates. If necessary, we may notify users by email of changes to this policy.
Contact
If you have any questions, please do not hesitate to contact us: info@oraprotections.com
Effective Date: April 30, 2021
